frequently asked questions.
What questions should I ask, and how should I communicate my styling and color preferences?
In every consultation, we pride ourselves in ensuring our clients feel taken care of. Photos are a perfect way to show your stylist exactly what you have in mind. During the consultation, please feel free to voice your concerns: How much time and money will be invested during my service? What products will work best with my hair? How often will I need to book to maintain this appearance?
If you have any questions, or would like to book for a complimentary consultation, please feel free to contact us by phone, text, or email listed below.
What type of hair extensions extensions do you offer?
At Bloom Salon, quality is key. All hair extensions offered are professional hair made with 100% Remy human hair. Remy hair means that the cuticle is still intact, and is all facing the same direction. Using high quality hair, with proper maintenance will last much longer, and can be styled as usual. We are proud to offer Invisible Bead Extensions at Bloom. This is a hand-tied sew in method that can be used to add length and/or density to your hair. If you'd like to schedule a complimentary IBE consult, please fill out the form on our website, and then text or call the salon.
Where are you located?
Bloom Salon is located at 1779 Post Rd. E Westport, CT, in Westfair Plaza. We are across from Stop and Shop. Parking is available in the front and back of the plaza.
What is your cancellation policy?
Your appointments are very important to Bloom Beauty Bar, and are reserved especially for you. We understand that sometimes modifications in scheduling are necessary; therefore, we respectfully request at least 24 HOURS NOTICE FOR CANCELLATIONS AND ADJUSTMENTS. The advance notice gives us time to accommodate scheduling. You may text or call (203) 601-0022 if you have any questions or concerns about modifying appointments. As a courtesy, clients will receive text and e-mail confirmation prior to the appointment date.
What happens if I'm running late?
We understand life happens! If you think you may be late for your appointment contact the salon via text or by phone as soon as possible. After 15 min from scheduled appointment, we will try our best to accommodate late arrivals, however clients should be aware their appointment may be altered, or rescheduled.
What happens if I no call, no show?
If you do not show up to your scheduled appointment without contacting the salon to cancel, you may be required to pay a down payment for future bookings.
What if I want a refund on my service?
We do not generally issue refunds for services. However, as a courtesy we offer complimentary adjustments within 7 days of the completion, pending salon approval. Please note that we cannot guarantee the longevity of your hair color or style if you are using products that were not recommended by your stylist.
Do you issue product refunds?
We want our clients to love our products as much as we do! If you feel a product isn’t working for you, we offer an exchange or salon credit for up to 14 days. Unused or unopened products may be refunded within 7 days of purchase.
How do I book an appointment?
There are several ways to contact us to book an appointment. The quickest and most convenient way is to book directly through our booking page. You may text or call the salon at (203)-601-0022 or email email@example.com You may also direct message us on social media. If you're unsure what to book, feel free to book a complimentary consultation with any of our stylists.
Do you take walk-ins?
While we generally do not take walk ins, we do offer same day appointment's. Of course, you are always welcome to stop in and check our salons vibe! For a prompt response, please text (203)-601-0022
What product lines do you use?
At Bloom Salon we are proud to carry ammonia free, and PPD free color. We also use a professional line of shampoos, conditioners, and styling products that are sulfate free, paraben free, gluten free, keratin safe, and color safe!
We offer Oligo Professionnel, R+Co, Leaf & Flower, Brazilian Blowout, Color Wow, and Goldielocks for purchase as well!
What about gratuities?
Our prices do not include gratuities for your service. Tipping is optional and always appreciated.